Returns & Exchanges

At Alpkit, we want you to be completely satisfied with your gear, which is why we offer a 123-day return period for any unused items in their original packaging. Whether it's a size swap or a change of heart, our straightforward process ensures you can get back to your adventures as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop the package off at your nearest authorized collection point.

• 4.
  Refund or Exchange

  Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.